If you don’t use Canva too often, you might have to cancel Canva Pro subscription so you don’t waste money on it.
In this Canva tutorial, we are going to show you how to cancel a Canva subscription, what happens when you cancel a Canva Pro subscription and anything that is related to this.
Without further ado, let’s dive in.
How to cancel a Canva subscription?
Here is how to cancel a Canva Pro subscription:
- Sign in to your Canva Pro account
- Click on your profile icon in the top right corner
- Select ‘Account settings’ from the drop-down list
- Then click on ‘Billing & plan’ on the left sidebar
- Go to the Subscription info page. Click on the three dots.
- Select ‘Cancel subscription’.
- Click on ‘Continue cancellation’
- Select a reason why you are canceling Canva.
- Click on ‘Continue cancellation’ again.
- Click on ‘Cancel subscription’
Now, your Canva subscription should be canceled if you have followed these instructions.
What happens when you cancel a Canva pro subscription?
Once you cancel your subscription, you will still have access to Canva Pro features until the end of the current billing period.
However, after that date, you won’t be able to use Canva Pro features anymore and you have to create Canva designs with the limited free tools.
So you are still going to be able to use Canva but with the free limited features.
Also, you are not going to lose the designs you have created while you were on the Pro subscription.
If you want to use the premium Canva features again, you have to resubscribe to Canva Pro.
Can’t cancel a Canva Pro subscription
If you can’t cancel your Canva Pro subscription, here are the most common issues that can cause these cancellation issues.
First, you have to cancel your Canva subscription on the device you have purchased a Pro subscription with. So if you have purchased Canva with an Android device, within the Android app, you also have to delete your Canva subscription there.
Secondly, if you have a failed payment, you have to settle that payment first. If you have failed payments, you can’t cancel the Canva Pro subscription.
Also, make sure you are in the right Canva account. If you signed into a free Canva account, obviously you won’t be able to cancel the subscription.
Last but not least, make sure you follow the cancellation instructions we have laid out above. If you do, you shouldn’t have any problems canceling your Canva Pro subscription.