How To Cancel GetResponse Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with GetResponse or just think that GetResponse is too expensive? Well, if you are sure that you don’t want to pay for your GetResponse subscription anymore, this article is for you.

In this GetResponse tutorial, we are going to show you how to cancel a GetResponse subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a GetResponse subscription?

Here is how to cancel a GetResponse subscription:

  1. Open getresponse.com
  2. Sign into your GetResponse account
  3. Click into your profile
  4. Select the ‘Billing details’ tab
  5. Click on ‘Cancel subscription’
  6. Click on ‘Proceed to the next step’
  7. Check the box to confirm that you want to cancel your GetResponse account
  8. Click on ‘Cancel my account’ red button
  9. Confirm the GetResponse cancellation one more time by clicking on ‘Yes, close it’.

If you go through these GetResponse cancelation steps, your GetResponse plan should be canceled.

What happens when you cancel your GetResponse account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to GetResponse until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to GetResponse and you no longer will be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc.

If you want to reactivate your subscription, all you have to do is to log in to your canceled GetResponse account. Then you will be prompted to reactivate your GetResponse subscription.

Looking for a GetResponse Alternative?

Once you canceled GetResponse but you still want to use another email marketing software, you just think that GetResponse is missing some key features or it is too expensive, here are the best GetResponse alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on GetResponse subscription?

Whether you can get a GetResponse refund will depend on when you have canceled your GetResponse subscription.

If you have canceled your GetResponse subscription right after the purchase or renewal, there is a good chance that GetResponse will refund you.

Make sure to contact the GetResponse customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your GetResponse purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled GetResponse subscription plan. For more specifics, check out GetResponse’s Terms of Service.

What is GetResponse and how can you use it?

GetResponse is an email marketing, automation and website builder software that allows users to create, email campaigns, automation sequences, paid ads, landing pages and sales funnels.

The software includes a wide range of features, including a drag-and-drop email builder, autoresponders, landing page builder, popup builder and analytics tools.

Here is a list of GetRespons features:

  • Email creator
  • Transactional Emails
  • Autoresponders
  • Email Analytics
  • List management
  • Website builder that includes
  • AI-powered Creator
  • Predesigned templates
  • Drag-and-drop editor
  • Form and popup builder
  • Domain management
  • Marketing automation features like
  • Automation flows
  • Abandoned cart emails
  • Product recommendations
  • Webinar features like
  • Screensharing
  • On-demand webinars
  • Managing Facebook, Instagram and Google Ads
  • Creating sales funnels
  • and more

Pricing for GetResponse begins at $19/month for up to 1,000 subscribers (Email Marketing Plan). You can get 2,500 for $29/month or 10,000 for $79/month if you have more contacts. Unlimited emails and autoresponders are included with all plans.

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