How To Cancel iContact Subscription? [in 2022]

Written by: Emily Anderson
Published on:

Are you unhappy with iContact or just think that iContact is too expensive? Well, if you are sure that you don’t want to pay for your iContact subscription anymore, this article is for you.

In this iContact tutorial, we are going to show you how to cancel a iContact subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a iContact subscription?

Here is what you have to do if you want to cancel an iContact subscription step by step.

Currently, it is not possible to cancel your iContact subscription in your iContact account settings.

Instead, you have to contact your iContact Customer Success Manager to do so. You can contact them using this link: https://try.icontact.com/contact-customer-success/

As you can see, you have to add your first name, last name, email address, and Login ID/username and select the option ‘Request cancellation to be able cancel your iContact subscription.

In the cancellation request email, explain why you are canceling or downgrading your iContact subscription so you can save some back and forth and sales tactics where they try to keep you as a customer.

If you go through these iContact cancelation steps, your iContact plan should be canceled.

What happens when you cancel your iContact account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to iContact until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to iContact  and you no longer will be able to create and send email campagins, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc..

If you want to reactivate your subscription, all you have to do is to log in to your canceled iContact account. Then you will be prompted to reactivate your iContact subscription.

Looking for a iContact Alternative?

Once you canceled iContact but you still want to use another email marketing software, you just think that iContact is missing some key features or it is too expensive, here are the best iContact alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on iContact subscription?

Whether you can get a iContact refund will depend on when you have canceled your iContact subscription.

If you have canceled your iContact subscription right after the purchase or renewal, there is a good chance that iContact will refund you.

Make sure to contact the iContact customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your iContact purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled iContact subscription plan. For more specifics, check out iContact ’s Terms of Service.

What is iContact and how you can use it?

iContact is an email marketing software and service that you can use to send email marketing campaigns, set up email automation, and build beautiful landing pages and forms to collect new leads, subscribers and many more.

Here is a list of iContact features:

  • Landing Page Creation & Hosting
  • Drag & Drop Editor
  • Welcome Series
  • Stock Image Library
  • Drag & Drop Editor
  • HTML Editor
  • Template Library
  • Stock Image Library
  • In-line Photo Editing
  • A/B Split Testing
  • Smart Sending
  • Automation Editor
  • Targeted Automation Follow Ups
  • Welcome Series

Birthday/Anniversary Series

  • Event Promotion Series
  • Subscriber-Specific Date Series
  • Segment Qualification Series
  • Audience Segmentation
  • Contact Record Updates
  • Specific Link Engagement Follow Ups
  • Landing Page Engagement Follow Up
  • and more

iContact also provides services related to email marketing like email design and email deliverability services.

You can try iContact free up to 500 email contacts and send up to 2,000 emails per month. If you want to take advantage of all of their features, you can start using iContact for $23 per month if you have less than 1,500 contacts.

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