How To Cancel Mailchimp Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with Mailchimp or just think that Mailchimp is too expensive? Well, if you are sure that you don’t want to pay for your Mailchimp subscription anymore, this article is for you.

In this Mailchimp tutorial, we are going to show you how to cancel a Mailchimp subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a Mailchimp subscription?

Here is how to can cancel a Mailchimp subscription:

  1. Sign in to your Mailchimp account
  2. Click on your Profile icon
  3. Select the ‘Account’ tab.
  4. Click on the Billing dropdown
  5. Choose ‘Monthly plans or credits’
  6. Select the Free plan
  7. Click on ‘Downgrade’.

If you go through these Mailchimp cancelation steps, your Mailchimp plan should be canceled.

What happens when you cancel your Mailchimp account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to Mailchimp until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to Mailchimp and you no longer will be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc.

If you want to reactivate your subscription, all you have to do is to log in to your canceled Mailchimp account. Then you will be prompted to reactivate your Mailchimp subscription.

Looking for a Mailchimp Alternative?

Once you canceled Mailchimp but you still want to use another email marketing software, you just think that Mailchimp is missing some key features or it is too expensive, here are the best Mailchimp alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on Mailchimp subscription?

Whether you can get a Mailchimp refund will depend on when you have canceled your Mailchimp subscription.

If you have canceled your Mailchimp subscription right after the purchase or renewal, there is a good chance that Mailchimp will refund you.

Make sure to contact the Mailchimp customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your Mailchimp purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled Mailchimp subscription plan. For more specifics, check out Mailchimp’s Terms of Service.

What is Mailchimp and how can you use it?

MailChimp is an email marketing service provider that allows users to create and manage their own email marketing campaigns. MailChimp offers a wide range of features, including a drag-and-drop email builder, customizable templates, a powerful email editor, and a wide variety of integrations.

Here is the list of most importnat Mailchimp features:

  • Mailchimp Email Designer
  • Mailchimp Editor
  • Mailchimp Custom Forms
  • Mailchimp Email Client Testing
  • Mailchimp Signup Forms
  • Mailchimp RSS-to-Email
  • MailChimp Coupon Scanner
  • Mailchimp Campaign Archives
  • Mailchimp Merge Tags
  • MailChimp Snap
  • Mailchimp Automation
  • MailChimp VIPs
  • Mailchimp SMS for Events
  • Mailchimp Segmentation and Groups
  • Multi-User Accounts
  • A/B Testing
  • Delivery by Time Zone
  • Spam Filter Diagnostics
  • Mailchimp Email Beamer
  • Mailchimp Subscriber Profiles
  • Mailchimp Email Delivery


The Free MailChimp plan allows for 2,000 contacts and 10,000 emails per month Starting at $9.99 per month, the Essentials plan includes 500 contacts and 500k emails. Starting at $14.99/month, the Standard plan adds advanced automations, and the Premium plan gives you access to all areas starting at $299/month.

MailChimp is an email marketing service provider founded in 2001. The American company founded in 2001 by Ben Chestnut, Mark Armstrong, and Dan Kurzius under the trading name “Mailchimp” is its operator, Rocket Science Group. It has more than 14 million customers in over 200 countries.

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