How To Cancel Mailgun Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with Mailgun or just think that Mailgun is too expensive? Well, if you are sure that you don’t want to pay for your Mailgun subscription anymore, this article is for you.

In this Mailgun tutorial, we are going to show you how to cancel a Mailgun subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a Mailgun subscription?

Here is how to cancel a MailGun subscription:

  1. Log in to your Mailgun account.
  2. Click on your email address at the top right corner.
  3. On the Mailgun account page, search for the ‘Request cancellation’ button.
  4. Click on the button.
  5. Go through the Mail cancellation form to cancel your subscription.
  6. Confirm that you want to cancel your Mailgun subscription.

If you can’t cancel your Mailgun account by going through these cancellation steps, you can also try to contact support here: https://www.mailgun.com/contact/support/ and request a cancellation of your Mailgun account.

If you go through these Mailgun cancelation steps, your Mailgun plan should be canceled.

What happens when you cancel your Mailgun account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to Mailgun until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to Mailgun and you will no longer be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc.

If you want to reactivate your subscription, all you have to do is to log in to your canceled Mailgun account. Then you will be prompted to reactivate your Mailgun subscription.

Looking for a Mailgun Alternative?

Once you canceled Mailgun but you still want to use another email marketing software, you just think that Mailgun is missing some key features or it is too expensive, here are the best Mailgun alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on Mailgun subscription?

Whether you can get a Mailgun refund will depend on when you have canceled your Mailgun subscription.

If you have canceled your Mailgun subscription right after the purchase or renewal, there is a good chance that Mailgun will refund you.

Make sure to contact the Mailgun customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your Mailgun purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled Mailgun subscription plan. For more specifics, check out Mailgun ’s Terms of Service.

What is Mailgun and how can you use it?

Mailgun.com is an email delivery service for sending, receiving, and tracking emails. Mailgun Technologies, Inc. was founded in 2010 by Ev Kontsevoy and Taylor Wakefield. who were building an app for transactional email but realized this capability didn’t exist or didn’t work in other services.

Here is a list of Mailgun features:

  • Email APIs, SMTP Relay, and Webhooks
  • Suppression Management
  • Email Tracking and Analytics
  • 99% Guaranteed Uptime SLA
  • 5 days of log retention
  • Detailed documentation
  • 24/7 ticket support
  • Drag-and-Drop Template Builder
  • Inbound Email Routing
  • Email address verification access
  • 1 days of message retention
  • 24/7 ticket support
  • SAML SSO
  • 5,000 Email Address Verifications
  • Send Time Optimization

You can try out Mailgun for free with their Trial plan of up to 5,000 emails per month and their cheapest Foundation plan starts at $35 per month.

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