How To Cancel Marketo Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with Marketo or just think that Marketo is too expensive? Well, if you are sure that you don’t want to pay for your Marketo subscription anymore, this article is for you.

In this Marketo tutorial, we are going to show you how to cancel a Marketo subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a Marketo subscription?

To cancel a Marketo subscription:

  1. Open your Marketo account and sign in if necessary
  2. Go into ToutApp Settings
  3. Select ‘Billing’
  4. Click ‘cancel my subscription’
  5. Go through the Marketo cancellation form
  6. Fill in the required fields.
  7. Confirm that you want to cancel your Marketo subscription.

If you go through these steps, your Marketo subscription should be canceled now.

If you go through these Marketo cancelation steps, your Marketo plan should be canceled.

What happens when you cancel your Marketo account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to Marketo until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to Marketo and you no longer will be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc.

If you want to reactivate your subscription, all you have to do is to log in to your canceled Marketo account. Then you will be prompted to reactivate your Marketo subscription.

Looking for a Marketo Alternative?

Once you canceled Marketo but you still want to use another email marketing software, you just think that Marketo is missing some key features or it is too expensive, here are the best Marketo alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on Marketo subscription?

Whether you can get a Marketo refund will depend on when you have canceled your Marketo subscription.

If you have canceled your Marketo subscription right after the purchase or renewal, there is a good chance that Marketo will refund you.

Make sure to contact the Marketo customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your Marketo purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled Marketo subscription plan. For more specifics, check out Marketo’s Terms of Service.

What is Marketo and how can you use it?

Marketo is a cloud-based marketing automation platform that helps businesses attract, engage, and delight customers.

Marketo’s Engagement Platform allows marketers to deliver personalized messages across channels including email, web, mobile, social, and advertising. Marketo’s features include lead management, campaign management, account-based marketing, and more. Businesses can use Marketo to increase sales productivity, drive revenue growth, and improve customer loyalty.

Subscribe To Our YouTube Channel To Get More Free Video Tutorials!

roihacks youtube channel

Subscribe to learn more about Facebook ads, Facebook marketing, how to grow a Facebook page, a group or an Instagram account and many more.