How To Cancel Moosend Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with Moosend or just think that Moosend is too expensive? Well, if you are sure that you don’t want to pay for your Moosend subscription anymore, this article is for you.

In this Moosend tutorial, we are going to show you how to cancel a Moosend subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a Moosend subscription?

To cancel a Moosend subscription, you have to contact the Moosend Support team.

There are two main ways how you can contact Moosend Support to ask for the cancellation of your Moosend subscription

You can contact them by signing in to your Moosend account and contacting Support via the live chat functionality.

Or you can also send them an email at and explain to them that you want to cancel your Moosend subscription.

As we have explained, you can’t cancel your Moosend subscription within your Moosend account, you have to contact Moosend support if you want to cancel your Moosend subscription.

If you go through these Moosend cancelation steps, your Moosend plan should be canceled.

What happens when you cancel your Moosend account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to Moosend until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to Moosend and you will no longer be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc.

If you want to reactivate your subscription, all you have to do is to log in to your canceled Moosend account. Then you will be prompted to reactivate your Moosend subscription.

Looking for a Moosend Alternative?

Once you canceled Moosend but you still want to use another email marketing software, you just think that Moosend is missing some key features or it is too expensive, here are the best Moosend alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on Moosend subscription?

Whether you can get a Moosend refund will depend on when you have canceled your Moosend subscription.

If you have canceled your Moosend subscription right after the purchase or renewal, there is a good chance that Moosend will refund you.

Make sure to contact the Moosend customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your Moosend purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled Moosend subscription plan. For more specifics, check out Moosend ’s Terms of Service.

What is Moosend and how can you use it?

Moosend is an email marketing platform that assists small businesses in running effective marketing campaigns. Compared to many of its similarly priced rivals, Moosend’s automation workflows are more reliable.

Moosend is suitable for freelancers and businesses of any size, and includes email templates, automation tools, real-time analytics, and a drag-and-drop email editor.

Here is a list of Moosend features:

  • Sending Email Campaigns
  • Sending Transactional Emails
  • Sign-up & Subscription Form builder
  • Landing Page Builder
  • Automation Workflow Designer
  • Pre-built Automation Templates
  • Multi-step Marketing Automation WorkflowsEmail Newsletter Builder
  • Basic Templates
  • Custom-Coded Templates
  • Image Manipulation (Cropping, Resizing)
  • Countdown Timers
  • Conditional Content
  • AI-Engine Product Recommendations
  • Real-Time Reporting & Analytics
  • Google Analytics Tracking
  • Email Heatmap Analytics
  • Geography & Device Reporting
  • Spam Analysis
  • A/B Testing
  • SPAM Testing
  • Custom Reporting

Moosend has a 30-day free trial or you can start using Moosend for $9 per month with their cheapest Pro plan. The more subscribers you have, the more you have to pay.

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