How To Cancel Pipedrive Subscription? [in 2023]

Written by: Emily Anderson
Last updated:

Are you unhappy with Pipedrive or just think that Pipedrive is too expensive? Well, if you are sure that you don’t want to pay for your Pipedrive subscription anymore, this article is for you.

In this Pipedrive tutorial, we are going to show you how to cancel a Pipedrive subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a Pipedrive subscription?

To cancel an PipeDrive subscription, do the following:

  1. Open your PipeDrive account
  2. Navigate to the ‘Settings’ page
  3. Then select ‘Billing’
  4. Scroll down to the bottom of the page
  5. Click on ‘Cancel my subscriptions’
  6. Go through the steps of the PipeDrive cancellation form
  7. Confirm that you want to cancel your PipeDrive subscritpion.

And this should be it, if you went through these steps, your PipeDrive subscription should be canceled.

If you go through these Pipedrive cancelation steps, your Pipedrive plan should be canceled.

What happens when you cancel your Pipedrive account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to Pipedrive until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to Pipedrive and you no longer will be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc..

If you want to reactivate your subscription, all you have to do is to log in to your canceled Pipedrive account. Then you will be prompted to reactivate your Pipedrive subscription.

Looking for a Pipedrive Alternative?

Once you canceled Pipedrive but you still want to use another email marketing software, you just think that Pipedrive is missing some key features or it is too expensive, here are the best Pipedrive alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on Pipedrive subscription?

Whether you can get a Pipedrive refund will depend on when you have canceled your Pipedrive subscription.

If you have canceled your Pipedrive subscription right after the purchase or renewal, there is a good chance that Pipedrive will refund you.

Make sure to contact the Pipedrive customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your Pipedrive purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled Pipedrive subscription plan. For more specifics, check out Pipedrive’s Terms of Service.

What is Pipedrive and how can you use it?

Pipedrive is a sales CRM software that helps sales teams close more deals and grow their business.

It gives salespeople the tools they need to stay organized and focused on their pipeline, while also providing management with visibility into the sales process. Pipedrive has a simple, intuitive interface that makes it easy to use, and it integrates with a number of popular business applications.

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