How To Cancel SendGrid Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with SendGrid or just think that SendGrid is too expensive? Well, if you are sure that you don’t want to pay for your SendGrid subscription anymore, this article is for you.

In this SendGrid tutorial, we are going to show you how to cancel a SendGrid subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a SendGrid subscription?

Here is how to cancel a SendGrid subscription step by step:

  1. Open your SendGrid Account.
  2. Navigate to the Settings page of the SendGrid account.
  3. Click on ‘Account Details
  4. Select ‘Your Products’
  5. Scroll down to the bottom of the page
  6. Click on ‘Cancel Account’
  7. Confirm that you want to cancel your SendGrid subscription.

If you face any issues while trying to cancel your SendGrid subscription and can’t cancel, you can also try to contact SendGrid Support team at https://support.sendgrid.com/ and request the cancellation of your SendGrid subscription there.

If you go through these SendGrid cancelation steps, your SendGrid plan should be canceled.

What happens when you cancel your SendGrid account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to SendGrid until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to SendGrid and you no longer will be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc.

If you want to reactivate your subscription, all you have to do is to log in to your canceled SendGrid account. Then you will be prompted to reactivate your SendGrid subscription.

Looking for a SendGrid Alternative?

Once you canceled SendGrid but you still want to use another email marketing software, you just think that SendGrid is missing some key features or it is too expensive, here are the best SendGrid alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on SendGrid subscription?

Whether you can get a SendGrid refund will depend on when you have canceled your SendGrid subscription.

If you have canceled your SendGrid subscription right after the purchase or renewal, there is a good chance that SendGrid will refund you.

Make sure to contact the SendGrid customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your SendGrid purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled SendGrid subscription plan. For more specifics, check out SendGrid ’s Terms of Service.

What is SendGrid and how can you use it?

SendGrid is a cloud-based SMTP provider that allows you to send emails without having to maintain your own email servers.

SendGrid provides a reliable, scalable, and affordable solution for email delivery.

With SendGrid, you can send transactional emails such as password resets, confirmation emails, and welcome emails. You can also use SendGrid to send marketing emails, announcements, and newsletters.

Email API features

  • APIs, SMTP Relay, and Webhooks
  • Delivery Optimization Tools
  • Dynamic Template Editor
  • Insightful Analytics
  • Guaranteed Response Times on Ticket & Chat Support
  • Deliverability Insights

Email marketing features

  • Email Design & Code Editors
  • Emal marketing Segmentation
  • A/B Testing & Actionable Insights
  • up to 60 Email Testing Credits
  • up to 15 Signup Forms
  • Guaranteed Response Times on Ticket, Chat, & Phone Support
  • 1,000 Teammates
  • Email marketing automation
  • Dedicated IP Included

SendGrid has separate pricing plans for their Email API plans and their Marketing Campaign Plans. The Email API plans start at $19.95 per month and while their Marketing Campaign plans start at $15 per month.

Both of them have free plans that you can try out by signing up here: https://signup.sendgrid.com/

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