How To Cancel Sendinblue Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with Sendinblue or just think that Sendinblue is too expensive? Well, if you are sure that you don’t want to pay for your Sendinblue subscription anymore, this article is for you.

In this Sendinblue tutorial, we are going to show you how to cancel a Sendinblue subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Mailerlite.

How to cancel a Sendinblue subscription?

Here is how to cancel a Sendinblue subscription step by step:

  1. Open your Sendinblue account.
  2. Click on the name of your Sendinblue account in the top right corner
  3. Navigate to the ‘My plan’ page
  4. Scroll to the very bottom of the page
  5. Click on ‘Cancel my Sendinblue subscription’
  6. Go through the cancelation form.
  7. Confirm to cancel your Sendinblue subscription.

If you have followed these steps, your Sendinblue subscription should be canceled now.

If you can’t cancel the Sendinblue subscription this way, you can also try to open a Support ticket here in your Sendinblue account and explain that you want to cancel Sendinblue.

If you go through these Sendinblue cancelation steps, your Sendinblue plan should be canceled.

What happens when you cancel your Sendinblue account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to Sendinblue until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to Sendinblue and you no longer will be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc.

If you want to reactivate your subscription, all you have to do is to log in to your canceled Sendinblue account. Then you will be prompted to reactivate your Sendinblue subscription.

Looking for a Sendinblue Alternative?

Once you canceled Sendinblue but you still want to use another email marketing software, you just think that Sendinblue is missing some key features or it is too expensive, here are the best Sendinblue alternatives we recommend:

  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on Sendinblue subscription?

Whether you can get a Sendinblue refund will depend on when you have canceled your Sendinblue subscription.

If you have canceled your Sendinblue subscription right after the purchase or renewal, there is a good chance that Sendinblue will refund you.

Make sure to contact the Sendinblue customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your Sendinblue purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled Sendinblue subscription plan. For more specifics, check out Sendinblue ’s Terms of Service.

What is Sendinblue and how can you use it?

Sendinblue is a powerful marketing automation tool that enables businesses to send newsletters, promotional emails, transactional messages, and SMS messages.

Sendinblue offers a wide range of features, including a drag-and-drop email builder, a robust API, and advanced segmentation capabilities.

Armand Thiberge founded Sendinblue in 2012 with the goal of opening up the most efficient marketing channels to all companies. Sendinblue, a company with headquarters in Paris and offices in Seattle, Berlin, Noida, and Toronto, serves more than 300,000 active users in 160 countries.

List of Sendinblue features:

  • Email Campaigns
  • Mobile-friendly email designer
  • Email template library
  • SMS marketing
  • Email & SMS personalization
  • A/B testing
  • No daily sending limit
  • Remove Sendinblue logo
  • Send time optimization
  • Landing page builder
  • Facebook ads
  • Unlimited contacts & details
  • Advanced segmentation
  • Customizable signup forms
  • Sales CRM
  • Transactional email and SMS sending
  • Advanced templating language
  • No daily sending limit
  • Dedicated IP included
  • & more

Sendinblue provides a Free plan with 300 emails per day. There are a few restrictions on the $25 Lite plan, which has a cap of up to 20k emails per month. One million emails per month are the cap for the all-access Premium plan, which starts at $65 per month for 20k emails but is much more expensive at $599.

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