How To Cancel Vertical Response Subscription? [in 2022]

Written by: Emily Anderson
Last updated:

Are you unhappy with Vertical Response or just think that Vertical Response is too expensive? Well, if you are sure that you don’t want to pay for your Vertical Response subscription anymore, this article is for you.

In this Vertical Response tutorial, we are going to show you how to cancel a Vertical Response subscription and everything else that relates to this.

If you prefer a better email marketing alternative, make sure to check out Sendinblue.

How to cancel a Vertical Response subscription?

If you want to cancel a Vertical Response subscription here is what you have to do.

Keep in mind that currently, it is not possible to cancel your Vertical Response subscription by signing into your account and canceling your subscription in the Account settings section.

However, if you want to cancel your Vertical Response subscription, you can do so easily by contacting Vertical Response Customer support team by opening a support ticket here: https://support.verticalresponse.com/hc/en-us/requests/new?ticket_form_id=1500000865181

Add the email address, the subject line (cancellation request) and describe why you are canceling your Vertical Response subscription.

If you go through these Vertical Response cancelation steps, your Vertical Response plan should be canceled.

What happens when you cancel your Vertical Response account?

Once you manage to cancel the subscription, here is what happens.

If you have paid for at least a month of subscription, you will have access to Vertical Response until the last day of your billing cycle.

However, after the last day of your paid subscription, you will lose access to Vertical Response and you no longer will be able to create and send email campaigns, set up autoresponder sequences, build email signup forms and landing pages, manage your subscribers, etc..

If you want to reactivate your subscription, all you have to do is to log in to your canceled Vertical Response account. Then you will be prompted to reactivate your Vertical Response subscription.

Looking for a Vertical Response Alternative?

Once you canceled Vertical Response but you still want to use another email marketing software, you just think that Vertical Response is missing some key features or it is too expensive, here are the best Vertical Response alternatives we recommend:

  • Our recommended email marketing software: Sendinblue
  • Cheapest email marketing tool: Mailerlite
  • One-time fee for email marketing software: Sendfox

Can you get a refund on Vertical Response subscription?

Whether you can get a Vertical Response refund will depend on when you have canceled your Vertical Response subscription.

If you have canceled your Vertical Response subscription right after the purchase or renewal, there is a good chance that Vertical Response will refund you.

Make sure to contact the Vertical Response customer support team by opening a support ticket or sending an email to their support team.

In this email, explain to them why you are requesting a refund so there is a higher chance they will give you a full or partial refund of your Vertical Response purchase price.

Keep in mind that they might not be required to grant you a refund on your canceled Vertical Response subscription plan. For more specifics, check out Vertical Response’s Terms of Service.

What is Vertical Response and how can you use it?

Vertical Response is an email marketing service that businesses can use to stay in touch with their customers and promote their products or services.

Vertical Response offers a number of features, including the ability to create and send newsletters, surveys, and coupons. Businesses can use Vertical Response to track the performance of their campaigns and analyze customer responses.

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