How to Update Eero Firmware
Keeping your Eero mesh Wi-Fi system updated improves security, stability, and performance.
This guide explains how to update Eero firmware, how automatic updates work, and what to check if your network does not update as expected.
Eero firmware updates are usually handled in the background by Amazon Eero, but there are still important settings, app steps, and troubleshooting checks that help ensure your devices are running the latest software.
What Eero firmware updates do
Firmware is the built-in software that controls each Eero router and satellite.
Updates often include security patches, bug fixes, performance improvements, and support for new features.
- Security fixes: Address vulnerabilities and improve network protection.
- Stability improvements: Reduce disconnects, drops, and random reboots.
- Performance tuning: Improve Wi-Fi handling in busy homes and apartments.
- Feature support: Enable app features, device management tools, and compatibility updates.
Because mesh systems rely on multiple nodes working together, keeping every Eero device on the same firmware version is especially important.
Does Eero update firmware automatically?
Yes.
In most cases, Eero firmware updates are pushed automatically by the Eero platform.
The system typically downloads and installs updates during periods of low activity so your network experience is not interrupted.
Automatic updates are the standard method, and many users never need to manually trigger anything.
Still, the Eero app can help you check whether an update is available, confirm current versions, and make sure your network is healthy enough to receive the update.
How to check for updates in the Eero app
The Eero mobile app is the main tool for monitoring your network and confirming firmware status.
While you may not always see a manual “update now” button, you can still verify whether your system is current.
- Open the Eero app on your iPhone or Android device.
- Select the network you want to inspect, if you manage more than one.
- Go to Settings or Network Settings.
- Look for Software version, Firmware version, or a similar status field.
- Check whether the app reports that your Eero devices are up to date.
If a firmware update is available, the app may show a notification or status message.
On some networks, the update is installed automatically without requiring additional action.
How to update Eero firmware manually
For most users, there is no traditional manual firmware flash process like there is with some standalone routers.
Eero controls updates centrally, so the most practical “manual” steps are making sure your network is ready to receive the update and using the app to confirm status.
Steps to encourage an Eero update
- Keep your primary Eero and satellite units powered on.
- Make sure the gateway Eero is connected to the modem and has internet access.
- Open the Eero app and verify the network is online.
- Leave the system connected and avoid unplugging nodes during the update window.
- Check the app again after some time to confirm the new firmware version.
If your system has been offline or idle for a long period, reconnecting it and keeping it powered on often allows pending updates to complete.
How to update Eero firmware using the app status tools
Although Eero does not usually offer a force-update button, the app still provides useful tools for confirming that the update process is working.
- Network status: Shows whether the gateway and nodes are online.
- Device details: Lets you see individual node health and version information.
- Notifications: Alerts you when updates or network events occur.
- Diagnostics: Helps identify connectivity problems that may block updates.
If your Eero app shows one node on a different version than the rest, that can indicate the update is still in progress or that a node is having trouble syncing.
Why your Eero may not update
Firmware updates can fail or delay for several common reasons.
Most are related to connectivity, power, or temporary service timing rather than a hardware defect.
- No internet connection: The gateway Eero needs stable internet access to retrieve updates.
- Poor node placement: Satellites with weak mesh connections may not receive updates promptly.
- Power interruptions: Unplugging a node during an update can delay completion.
- App or account issues: Outdated app versions or login problems can obscure update status.
- Delayed rollout: Eero firmware is sometimes released in stages, so not every network gets it at the same time.
In many cases, the update is simply waiting for the right conditions or for Eero’s staged rollout schedule.
Troubleshooting Eero firmware update problems
If you suspect your system is stuck on old firmware, use a structured troubleshooting approach before resetting anything.
Check the modem and internet connection
Make sure your modem is online and the gateway Eero has a stable connection.
If the internet is down, firmware updates will not complete.
Restart the network
Power cycle the modem, then the Eero gateway, then the remaining nodes.
Wait several minutes between each step so the mesh can reconnect cleanly.
Update the Eero app
Install the latest version of the Eero app from the Apple App Store or Google Play Store.
App updates can improve device visibility and fix status display issues.
Check node placement
Move weakly connected nodes closer to the gateway or another well-connected Eero unit.
A stronger mesh link can help a delayed node complete its update.
Review the account and network
Sign out and back into the app if the network details look incorrect.
If you manage multiple networks, confirm you are checking the correct one.
How long Eero firmware updates take?
The update timeline varies by model, network size, and release schedule.
Small networks may update quickly, while larger mesh setups with several nodes can take longer.
In general, you should allow time for the update to download, install, and propagate to all nodes.
Avoid unplugging equipment immediately if the app still shows activity or if devices appear to be restarting.
Best practices for keeping Eero firmware current
Most Eero owners can keep firmware current with a few simple habits that reduce the chance of update issues.
- Keep your gateway Eero connected to a reliable modem and internet service.
- Leave all nodes powered on during normal update windows.
- Use the official Eero app for network management.
- Check app notifications after major changes, such as moving nodes or replacing a modem.
- Restart the system if it has been offline for an extended period.
These steps help ensure your mesh network remains secure and stable without requiring frequent manual intervention.
When to contact Eero support
If your Eero firmware version has not changed for an unusually long time, or if nodes keep failing to sync after multiple restarts, contact Eero support.
This is especially useful if the app shows errors, the gateway is online but updates never complete, or one node repeatedly disconnects after rebooting.
Support can review your network model, account status, rollout eligibility, and any device-specific issues that may be preventing the update.